At Matti Roam, we are committed to protecting your privacy and ensuring a safe shopping experience. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, address, phone number, and email when you place an order or contact us.
- Order Information: including shipping address and purchase details for order fulfillment.
- Device and Usage Data: such as browser type, pages visited, and IP address, collected automatically to improve site functionality.
2. How We Use Your Information
We use the information you provide to:
- Process and deliver your orders
- Communicate with you about your purchases or inquiries
- Improve our website, services, and user experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Trusted third parties for shipping and delivery purposes
- Law enforcement or regulatory authorities if required by law
4. Data Security
We use reasonable administrative and technical safeguards to protect your personal information from unauthorized access, loss, or misuse.
5. Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies, though this may impact site functionality.
6. Opt-Out Instructions
If you no longer wish to receive promotional communications from us, you may opt out at any time by:
- Clicking the “unsubscribe” link in our emails (if applicable), or
- Emailing us at [email protected] with the subject line “Opt-Out”
7. Your Rights
You have the right to access, update, or delete your personal data. To make a request, please contact us at [email protected].
8. Payment Method
Please note: We only accept Cash on Delivery (COD) as our method of payment at this time.
9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
📧 [email protected]